How Itaú is building generative AI for its entire customer base
With ia.i, a conversational interface, and the IARA governance platform, Itaú is applying its AI First strategy to customers and employees — in one of Brazil’s most regulated sectors.
Edition of Saturday, October 17, 2026
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Archive →Content Ops
Why The New York Times Puts Free Content First
The New York Times gives prime homepage space to free articles and tells readers they’re free. Here’s why that works.
Content Ops
Content everywhere: Winning attention in a fragmented marketing landscape
Digital fragmentation is pushing teams to their limits. On Nov. 4, learn how to stretch content budget and capture buyer attention where it counts.
Risk & Policy
Meta’s New Terms Expand Crawling Rights Beyond Advertisers via @sejournal, @MattGSouthern
New terms let Meta crawl sites tied to business users and use the content to train its products, widening rights ad buyers had already granted.
Content Ops
Adding AI or headcount won’t fix a marketing skills gap
AI can increase output while creating more work for your best people. Three practical checks can help you avoid that trap.
AI Industry
Amp puts AI agents to work beyond code with OpenAI models
See how Amp pushes the frontier of what agents can do with GPT-6 Astra, Ultrafast, GPT-Live-1, and Sign in with ChatGPT.
AI Industry
Is Your Organization Messing Up AI Adoption?
What can digital transformation teach us about AI adoption? Paul Boag revisits his book Digital Adaptation to show how lessons from the past can help organizations navigate the challenges of AI today. - AI - Workflow - Business