Edition of Friday, October 2, 2026

AI is making customers expect more and tolerate less

Faster service is part of AI’s promise. Customers aren't impressed when speed comes with unresolved problems and no easy way to reach a person.

Trump’s Crazy AI Rebrand Was a Loyalty Test for Tech Execs—and It Worked

For years these billionaires gushed obsessively about AI. But they meekly went along when Trump cancelled the term.

AutoSynthData: Generating Training Data for Enterprise Agents

AI Overviews Currently Appear for 83% of Branded Searches

That prompted us to investigate AI Overviews for branded searches on a larger scale. We found that AI Overviews now appear for 83% of branded queries, potentially reducing clicks to brands’ own websites and giving third-party sources like Wikipedia, YouTube ……

Open-sourcing AstaBrief, the fast report-generation model in Asta

B2B marketing doesn’t have an ROI problem. It has an evidence problem.

Connect buyer journeys, marketing influence, and revenue across the B2B sales cycle — beyond campaign-level reporting.